This Privacy Policy outlines how the Online English Academy ("we," "us," or "our") collects, uses, stores, and protects the personal information of visitors and users ("you" or "your") on our website. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Information We Collect
- Personal Information: When you create an account or interact with our website, we may collect personal information such as your name, email address, phone number, and billing information.
- Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and device information. This data helps us improve our services and enhance your user experience.
How We Use Your Information
- Provide and Personalize Services: We use your personal information to create and manage your account, process payments, deliver courses and materials, and personalize your learning experience.
- Communication: We may use your contact information to send you administrative updates, important announcements, and promotional offers related to our services. You can opt out of receiving marketing communications at any time.
- Improve Services: We analyze usage data to understand how our website is used, identify trends, and enhance our services, content, and features. This helps us tailor our offerings to better meet your needs.
- Customer Support: We may use your information to respond to your inquiries, provide customer support, and address technical issues.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Services
We may use third-party service providers, such as payment gateways and analytics tools, to assist in delivering our services. These providers may have access to your personal information but are obligated to handle it in a secure and confidential manner and solely for the purposes specified by us.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our site. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, modify, or delete your personal information held by us. If you wish to exercise these rights or have any questions regarding our Privacy Policy, please contact us using the information provided below.
Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us by mail:
By using our website, you signify your acceptance of this Privacy Policy. It is important to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.